Privacy Policy

Privacy Policy

Last Updated: January 2026

At Carrebuy ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Carrebuy.com or use any of our services (collectively, the "Services").

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide and improve our Services.

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment confirmation details

  • Customer support communications

Please note that we do not store your complete payment card information. Payments are securely processed by our authorized payment providers.

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referral URLs

  • Shopping activity

This information helps us improve website performance and customer experience.

Information From Third Parties

We may receive information from trusted third-party providers, including:

  • Shopify

  • Payment processors

  • Shipping partners

  • Analytics providers

  • Advertising partners

These services help us process orders, deliver products, analyze website performance, and improve our Services.

2. How We Use Your Information

We use your information to:

Process Orders

  • Confirm purchases

  • Process payments

  • Arrange shipping

  • Provide order updates

  • Manage returns and exchanges

Customer Support

  • Respond to inquiries

  • Resolve disputes

  • Provide after-sales service

Improve Our Services

  • Analyze website performance

  • Improve product selection

  • Enhance user experience

  • Develop new features

Marketing

With your permission where required by law, we may send:

  • Promotional emails

  • Product recommendations

  • Special offers

  • News about Carrebuy

You may unsubscribe at any time using the link provided in our emails.

Security & Fraud Prevention

We use your information to:

  • Detect fraudulent transactions

  • Prevent unauthorized activity

  • Protect our customers

  • Maintain website security

3. Cookies & Tracking Technologies

Carrebuy uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website performance

  • Measure website traffic

  • Personalize your experience

  • Deliver relevant advertising

You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website functions.

4. How We Share Information

We do not sell your personal information.

We may share your information only when necessary with trusted partners, including:

  • Payment providers

  • Shipping carriers

  • Website hosting providers

  • Marketing service providers

  • Analytics platforms

  • Fraud prevention services

We may also disclose information when required by applicable laws or legal processes.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Prevent fraud

When information is no longer required, it is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

  • Object to certain data processing

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

7. Data Security

We use commercially reasonable security measures to protect your personal information.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will promptly delete it.

10. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect your personal information during international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Carrebuy Customer Support

Email: service@carrebuy.com

We will respond to your request as soon as reasonably possible.